As a streamer, you may have encountered stories of payment fraud affecting creators. These incidents are often reported in news outlets, support articles, or Reddit threads. While high-profile cases usually involve creators, many more occur through viewers with malicious intentions. They purchase services from streamers, such as subscriptions or donations, using stolen or invalid payment methods.
Understanding the Impact of Fraudulent Payments
Fraudulent payments are flagged by payment platforms like PayPal and credit card companies when they are deemed invalid. This typically happens when the payment is made with a stolen credit card or PayPal account. These payments negatively impact streamers in two significant ways:
- Streamers provide benefits to viewers without receiving compensation because the fraudulent funds never reach their accounts.
- Payment disputes are often tedious and time-consuming to resolve.
This underscores the importance of preventive measures by streamers and platforms to combat fraudulent payments. At Streamloots, we’ve implemented strategies to minimize the impact of fraudulent payments by preventing them and streamlining dispute resolution processes.
Streamloots Practices for Fraud Prevention
Detecting Fraudulent Purchases
Be cautious if a new user with an unfamiliar account makes many purchases without engaging in your chat or community. If this happens, investigate further: Are they on your Discord server? Could they be using a new username from a previous account?
As a general rule, if your cards include prizes that incur a monetary cost, wait about 15–30 days before awarding these prizes if you do not recognize the user.
Solving Payment Disputes
Streamloots protects you from fraudulent purchases and covers any costs from disputes. Normally, if a dispute arises, and you lose, you would have to pay a fee, which can add an unexpected burden. However, with Streamloots, we take care of these fees for you, ensuring you don’t have to worry about unexpected costs. Our goal is to make sure that you can focus on creating content and engaging with your audience without the added stress of handling dispute fees. This protection is part of our commitment to supporting streamers and helping you manage your business smoothly.
Streamloots Payouts
Did you know that Streamloots lets you get payouts twice a month? This feature helps you manage your money better by giving you access to your earnings more often. Having more frequent payouts can be useful for handling regular expenses or saving up for new streaming gear.
Setting up bi-monthly payouts is easy, and we’ve created a simple guide to help you get started. Whether you want to reinvest in your channel or just keep your finances in check, this option can make a big difference.
Check out our blog post below to learn how to set up bi-monthly payouts: Earn Payouts Twice a Month. With Streamloots, you have the flexibility to manage your streaming income in a way that works best for you.
Handling Suspected Fraudulent Payments
When suspicious purchases are made, we act quickly to protect streamers. The user’s account is blocked, and all purchases are frozen to prevent further issues. Our team then contacts the user to verify the payment. We ask them to provide proof that they are the rightful owner of the payment method used.
If the user can show that the payment is legitimate, their account will be unblocked, and the funds will be added to your balance. This process helps ensure that you receive the money you’ve earned. However, if the user cannot prove the payment is legitimate, their account stays blocked to protect you from further fraudulent purchases.
By understanding these risks and using tools like Streamloots, you can better protect yourself from fraudulent activities. Our preventive measures and efficient dispute resolution processes allow you to focus on what you love: creating content and engaging with your audience. This way, you can grow your channel with confidence, knowing your earnings are safe.